Where, When, and How to Serve Oshibori Towels
Oshibori Towels are a ‘square of care’ from a host to a guest, indicating the former’s appreciation for the other’s visit
Oshibori Towels are a ‘square of care’ from a host to a guest, indicating the former’s appreciation for the other’s visit
Offer your guests a luxurious washi paper oshibori towel that is like no other. This towel’s patented design gives it a texture softer than cloth and fluffier than a typical paper or synthetic fiber towelette.
A Definition of Satisfaction Delivering Customer Satisfaction sounds a noble target, but it isn’t. Being Satisfied is based on rational criteria, and, as perhaps we know of our own behavior, our actions aren’t always rational. A definition of a satisfied customer is a customer who has received what it is that they expected. When I …
Seeking Customer Satisfaction May Leave You Unsatisfied Continue Reading »
A host doesn’t first ponder, “Why is this person here?”. Nor do they think, ”What can this visitor do for me?” The expectation is clear. There is a visitor at their doorstep, and their obligation is to make that guest feel welcome.
Dry bales of 100% cotton towels are popular with hospitality businesses that are looking for a cost-effective supply of towels and who can prepare towels themselves for guests. Buying cotton towels in bulk is ideal for the establishments that have the capacity or access to facilities to launder the oshibori for reuse.
An introduction to Oshibori, the moist towels offered to guests and customers in Japan and more and more around the world. A brief origin, the derivation of the word and its Kanji character. Also, other words the world calls this wonderful Japanese cultural icon.
Visitors to your business may rave about your products. They may love your prices. They might just come because of your convenience and store hours. However these are all things that you give them – things that usually be offered equally by a competitor. What is harder to replicate is HOW you treat those visitors. Do you show your guests “WE CARE”?
Dentists can change someone’s character and feeling even before the checkup. It only takes a moment…………………
They can do so with a smile of their own. A smile and a few kind words to a patient arriving at the clinic or settling into the chair can make a huge difference to that guest’s well-being.
Ohana Towels suggest a regular maintenance routine to keep your machine working at its best. Here are a few simple tasks we encourage you and your team to do on a regular basis.
Use a Taiji (Japan) Hot Towel Warmer to keep moist towels warm and ready to offer your guests anytime. Easy to Use and Easy to Maintain.