Oshibori Towels are a ‘square of care’ from a host to a guest, indicating the former’s appreciation for the other’s visit
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A Definition of Satisfaction Delivering Customer Satisfaction sounds a noble target, but it isn’t. Being Satisfied is based on rational criteria, and, as perhaps we know of our own behavior, our actions aren’t always rational. A definition of a satisfied customer is a customer who has received what it is that they expected. When I …
Dry bales of 100% cotton towels are popular with hospitality businesses that are looking for a cost-effective supply of towels and who can prepare towels themselves for guests. Buying cotton towels in bulk is ideal for the establishments that have the capacity or access to facilities to launder the oshibori for reuse.
Visitors to your business may rave about your products. They may love your prices. They might just come because of your convenience and store hours. However these are all things that you give them – things that usually be offered equally by a competitor. What is harder to replicate is HOW you treat those visitors. Do you show your guests “WE CARE”?