Simon

A place setting with oshibori

Five Problems With Focusing on Customer Service

When someone comes through your doors, they expect to receive a solution to their problem or want, and, assuming that said solution received is equal to what they expected to get, they go away satisfied. But will they come back? That is determined not by the service you do for them, but more from HOW you provide that service….. Your HOSPITALITY.

Oshibori Towels ready to serve

Preparing and Storing Oshibori Towels

Oshibori Towels can be served steaming hot from a towel warmer or a microwave, or served chilled from a refrigerator. Either way, the towel invitingly encourages guests to pause and enjoy their sensory impact.

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