Go Beyond Customer Service at Your Restaurant
At every establishment, diners will be greeted at the door and shown to their table. A wait staff will come over and give them a menu and share the wine or beverage specials. The chef will do their best to cook their meal as asked.
Doing these expected things for your visitors is service…….
The ‘problem’ is that every restaurant offers that same type of service. So how do you separate yourself from the competition and get customers raving that your restaurant is “their kind of place”….?
Offer them hospitality….. GENUINE Hospitality.
Offering a hot or warm oshibori hospitality towel is a perfect way to replace the standard way to greet diners with a more meaningful and unforgettable moment. Give them a chance to remember your restaurant as the place that really makes them feel they are family.
Differentiate Your Restaurant
Make your restaurant become your guests’ “go to” place whenever they are thinking of somewhere that has warm and friendly staff and that offers a great experience every time. They’ll talk about how good your food is, but they will RAVE about how good the visit makes them feel……
Moments to Offer an Oshibori Hospitality Towel
- Greeting – Hand your guests refreshing towels while they are waiting for their table to be prepared.. It says, “Welcome. Thank you for choosing us”.
- “Welcome” at the Table – Your wait staff offers each diner a towel with the menu. As she is unrolling the towel and wiping her face, it makes her think, ”This is really nice. This place was a good choice. It will impress my business colleague and customer”.
- With the Menu – Offer a guest an oshibori hospitality towel to wipe her face and hands with the towel as she looks at the menu. She thinks to herself, “Ahhhhh. I feel relaxed”
- After the Main Course – Give an oshibori towel to your diners after the Entree as a ‘pause’ to wipe their hands while they consider dessert or coffee.
Other Related Places with Oshibori Moments
Products to Help Your Restaurant Be A "Home Away From Home"
100% Cotton Individually-Wrapped Moist Oshibori Towels
Individually-wrapped, Ready-to-Serve, Single-Use Towel. 10×10. Available Unscented and Scented (Lavender).
Washi Paper Individually-Wrapped Oshibori Towels
Deluxe washi paper towels from Japan. 5-Star Luxury. Softer Than Cloth & Fluffier Than a Paper Towelette.
Dry Bulk Bales - 100% Cotton Oshibori Hospitality Towels
Ideal if You Need Towels You Can Wash and Reuse. Available by the bale (1200 towels) or sleeve (150 towels)
Hot Cabi Towel Warmers - by Taiji (Japan): Two Compact Sizes Available
The Ideal Way to Always Have Towels Ready For Guests. Water-less, and Energy-Efficient. Easy to Maintain.